Pick up with 'Allo, salam' (Hello). Moroccans often follow with 'Labas?' (Are you well?) before any business. If you initiated the call, 'Salam, wach hada...?' (Hello, is this...?) confirms you reached the right person.
To identify yourself, 'Ana John' (I am John) or 'M3ak John' (this is John speaking). A friendly opener sets a good tone even for a quick logistical call.
If you do not recognize the voice, ask 'Shkoun ma3ya?' (Who is speaking with me?) or 'Shkoun nta?' (Who are you?). For a name spelling, 'Awed smitek afak' (repeat your name please).
To check the purpose, 'Ash 7ab?' (What do you want?) can sound blunt, so softer is 'F ash n9der n3awnek?' (How can I help you?). For businesses, 'Hadi sharika...?' (Is this the company...?) confirms the line.
Phones often handle bookings and meetups. Say 'Bghit nakhod rendez-vous' (I want an appointment), 'Imta n9der nji?' (When can I come?), and 'Fin ghadi ntlaqaw?' (Where shall we meet?).
Confirm details by repeating: 'Iwa, ghedda f l-3achra' (so, tomorrow at ten) and 'Nichan 9eddam l-cafe' (right in front of the cafe). End with 'Mttafqin' (we agree) to lock it in clearly.
Signal can drop, especially in the medina or mountains. Say 'Ma kayn fhaminch mzyan' (I cannot hear you well), 'L-khat khayb' (the line is bad), or 'Awed afak, ma fhemtch' (repeat please, I did not understand).
If the call breaks, 'Ghadi n3ayyet lik mn b3d' (I will call you back later) or 'Sift liya message' (send me a message). Suggesting WhatsApp with 'Nhedro f WhatsApp?' often gives a clearer line.
You: 'Allo, salam, wach hada lutel Riad Zitoun?' (Hello, is this Riad Zitoun hotel?)
Hotel: 'Iyeh, labas? Shkoun ma3ya?' (Yes, are you well? Who is speaking?)
You: 'Ana John, andi reservation l ghedda.' (I am John, I have a reservation for tomorrow.)
Hotel: 'Marhba, ash 7ab?' (Welcome, what do you need?)
You: 'Bghit nwsel m3a t-tasaa d lil. Wax?' (I want to arrive at nine at night. Okay?)
Hotel: 'Wax, ghadi nstannaw bik.' (Okay, we will wait for you.)
You: 'Mttafqin, chokran, bsslama.' (Agreed, thanks, goodbye.)
Wrap up warmly: 'Chokran 3la l-wa9t dyalek' (thank you for your time) and 'Mttafqin' (we agree) for confirmations. To promise follow-up, 'Ghadi n3ayyet lik mn b3d' (I will call you back later).
Sign off with 'Bsslama' (goodbye), 'Thalla' (take care), or the friendly 'Yallah, nchoufek' (alright, see you). A polite close leaves the door open for the next call.
| English | Darija | Arabic |
|---|---|---|
| Hello (on phone) | Allo, salam | ุขููุ ุงูุณูุงู |
| Who is speaking? | Shkoun ma3ya? | ุดููู ู ุนุงูุงุ |
| This is John speaking | M3ak John | ู ุนุงู ุฌูู |
| I cannot hear you well | Ma kayn fhaminch mzyan | ู ุง ูุงูู ููุงู ููุด ู ุฒูุงู |
| The line is bad | L-khat khayb | ุงูุฎุท ุฎุงูุจ |
| I will call you back later | Ghadi n3ayyet lik mn b3d | ุบุงุฏู ูุนูุท ููู ู ู ุจุนุฏ |
| Send me a message | Sift liya message | ุตููุท ููุง ู ูุณุงุฌ |
| Agreed | Mttafqin | ู ุชุงูููู |
Phone call phrases in English, Darija (Arabizi) and Arabic
Most say 'Allo' followed by 'Salam' and often 'Labas?' to check on you before any business. Returning the greeting before getting to the point is polite.
Use 'Ma kayn fhaminch mzyan' (I cannot hear well) or 'L-khat khayb' (the line is bad), then suggest 'Sift liya message' or switching to WhatsApp for clarity.
Close with 'Chokran, bsslama' (thanks, goodbye) or the casual 'Yallah, nchoufek' (alright, see you). Adding 'Thalla' (take care) is a warm touch.
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