When you reach the reception, start with 'Salam, andi reservation b smiti...' (Hello, I have a reservation under my name...). Hand over your passport with 'Hada l-passport dyali' (here is my passport).
If you have no booking, say 'Wach 3andkom bit khawya?' (Do you have a free room?) and specify 'L-joj lyali' (for two nights). Confirm the price with 'Sh7al f lila?' (How much per night?).
Be clear about what you want: 'Bghit bit l-zoj' (double room) or 'bit b jouj namusiyat' (a room with two beds). For comfort, add 'b climatiseur' (with air conditioning) and 'b douche' (with a shower).
Views matter in a riad, so try 'Wach kayn bit b l-manzar?' (Is there a room with a view?). If stairs are an issue, ask 'Bghit bit f l-ard' (I want a ground-floor room).
Hotels in Morocco are very service-oriented. Common requests include 'Bghit foota zyada' (I want an extra towel), 'Wach kayn wifi?' (Is there wifi?) and 'Ash mn code dyal wifi?' (What is the wifi code?).
For food and timing: 'Fin l-petit dej w imta?' (Where and when is breakfast?), 'Bghit nakol f l-bit' (I want to eat in the room), and 'Wach kayn parking?' (Is there parking?). End requests with 'afak' to stay courteous.
If something is wrong, stay calm and specific. Say 'L-climatiseur khasser' (the AC is broken), 'Ma kaynach l-ma skhoun' (there is no hot water), or 'L-bit fiha hess bezzaf' (the room is very noisy).
Ask for a fix with 'Wach t9adro tsla7oh?' (Can you repair it?) or a change with 'Bghit nbeddel l-bit' (I want to change the room). 'Daba?' (Now?) signals you would like it handled soon, kindly.
You: 'Salam, andi reservation b smiti John.' (Hello, I have a reservation under John.)
Reception: 'Marhba bik, l-passport afak.' (Welcome, your passport please.)
You: 'Hada howa. Wach l-bit fiha climatiseur?' (Here it is. Does the room have AC?)
Reception: 'Iyeh, w fiha l-manzar 3la l-jardin.' (Yes, and it has a garden view.)
You: 'Mzyan. Fin l-petit dej?' (Great. Where is breakfast?)
Reception: 'F terras, mn t-tmnia l 3achra.' (On the terrace, from eight to ten.)
You: 'Chokran bezzaf!' (Thank you very much!)
On departure say 'Bghit n-checki out' (I want to check out) and ask 'Sh7al l-7sab?' (How much is the bill?). To confirm extras, 'Wach kollchi dakhel?' (Is everything included?).
If you want to leave bags, ask 'Wach t9adro t7eftolia l-bagaj?' (Can you keep my luggage?). Finish warmly with 'Chokran 3la kollchi' (thank you for everything) and 'Bslama' (goodbye).
| English | Darija | Arabic |
|---|---|---|
| I have a reservation | Andi reservation | ุนูุฏู ุฑูุฒูุฑูุงุณููู |
| Do you have a free room? | Wach 3andkom bit khawya? | ูุงุด ุนูุฏูู ุจูุช ุฎุงููุฉุ |
| How much per night? | Sh7al f lila? | ุดุญุงู ูุงููููุฉุ |
| What is the wifi code? | Ash mn code dyal wifi? | ุฃุด ู ู ููุฏ ุฏูุงู ููููุ |
| There is no hot water | Ma kaynach l-ma skhoun | ู ุง ูุงููุด ุงูู ุง ุณุฎูู |
| I want to change the room | Bghit nbeddel l-bit | ุจุบูุช ูุจุฏู ุงูุจูุช |
| Where is breakfast? | Fin l-petit dej? | ููู ุงูุจูุชู ุฏูุฌุ |
| I want to check out | Bghit n-checki out | ุจุบูุช ูุดููู ุฃูุช |
Hotel phrases in English, Darija (Arabizi) and Arabic
Not at all. Politely say 'Bghit nbeddel l-bit' and explain the issue. Hotels and riads usually accommodate guests quickly, especially when you add 'afak' (please).
Small tips are customary for porters and housekeeping. A few dirhams with 'Hada lik, chokran' (this is for you, thank you) is warmly received.
Most riads include breakfast. Confirm with 'Wach l-petit dej dakhel?' (Is breakfast included?) at check-in so you know the timing and location.
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